The following hardware recommendations have been investigated and tested by Invo Support and Invo Dev. We do not limit hardware to specific brands or models, but rather recommend a list of specs to adhere by. We have built these specs while taking into consideration a two to three year hardware life cycle.
Kiosk
Computer
Minimum Requirements
OS: Windows 10 Pro
CPU: i5 11th Gen
RAM: 12GB
SSD: 256GB
GPU: Comparable to UHD Graphics 770
Monitor
Up to a 32". Dual monitor setups are not recommended.
All In One
Invo currently uses a Dell OptiPlex 7400 AIO for in house troubleshooting and testing.
Document Camera
IPEVO V4K Ultra High Definition USB Document Camera
Webcam
Logitech C925-e or newer
Topaz Signature Pad
Most HSB and BSB models are supported. Please contact Invo Support prior to purchase to confirm compatibility.
*Use of USB hubs are permitted. However, the document camera and webcam cannot be plugged into the same hub, as the kiosk will only recognize the single port, resulting in one of the video streams to be black.
Agent
Computer
OS: Windows 10 Pro
CPU: i5 12th Gen
RAM: 12GB
SSD: 256GB
GPU: Comparable to UHD Graphics 770
Monitor
Up to 32". Can support dual monitors.
Webcam
Logitech C925-e or newer
Headset
Logitech H820E Wireless Dual
Plantronics Savid Office W730
Invo's platform and modules are compatible with Windows 11.