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Environment Release Notes for 4.0 and above.

 

 

Release 4.4

Enhancements 

  • INVO TEXT - Contact your Account rep for more info
  • New Dashboard Layout 
  • User online status Feature 
  • GIF images support in Ad Campaigns
  • Embeddable link for calls or booked calls for a given Queue Answer 
  • Client screen share
  • Support for BSB Topaz Electronic Signature Pads
  • Embedded window for Chatbot for Landing Page and Widget

Mobile 

  • Rejoin in progress call from the Invo VB mobile app 
  • Expanded message option on Mobile 

Bug Fixes 

  • Virtual Background image flip 
  • Miscellaneous Bug Fixes 

 

Release 4.3

Enhancements 

  • Booking page code refactoring 
  • Chat refactoring effort v1 
  • Retire moment.js, using Luxon 
  • Customizable Virtual background (Sub-Tenant Support) 

Bug Fixes 

  • Miscellaneous Bug Fixes 

 

Release 4.2

Enhancements 

  • Support Database translation for multiple languages websites 
  • Toggle abbreviations or flags for languages 
  • Ability to toggle unused languages 
  • Display disabled languages toggle button 
  • Assign Agent to Language from Language page 
  • Ability to Add Hyperlink Button on Queues page 
  • Ability to change background to color or image 
  • Parity created between different landing pages, and queue pages 
  • Customizable colors in Booking Page 
  • Indicator for assigned agents on languages page 
  • Third Party Calendar Log out 
  • Resource file for scheduling event 
  • Documentation on New Website for Invo Solutions 

Mobile 

  • Utilizing Mobile Queue times through the Mobile Browser 
  • Requeuing now available on Mobile 

Bug Fixes 

  • Misc Bug and Security fixes 

 

 

Release 4.1

Enhancements 

  • Requeuing option 
  • Booking Report 
  • Outbound call enhancement 

Integrations 

  • Integration with Qualtrix Survey
  • Integration with TimeTrade 

Bug Fixes 

  • Misc Bug and Security fixes 

 

 

Release 4.0

Notable Improvements 

  • Multi-tenancy 
  • Redesign of Member Facing Experience 
  • Improved 4.0 Styling 
  • Guided Tour for New Features 
  • ReCAPTCHA security now available  
  • Web Widget Developed 
  • Virtual Background Enhancement 
  • Google Translate integration 
  • Give admin the ability to change users from each location page. 

Enhancements 

  • Agent can mute an incoming video stream while continuing call audio only 
  • Call view Improved on Dashboard 
  • Improve Dashboard Initial Loading Time 
  • Ability to Rank Queue Answers - New Queues Page 
  • View Assigned Agents on Answers Page 
  • Show scheduled calls on Monitor page 
  • Allow member schedule a call 
  • Confirm Requested Appointment by Text 

Docusign Enhancements 

  • Docu-sign Admin Widget - Admin tool 
  • Docu-sign Folder option 

Kiosk 

  • Allow scanning multiple documents at a row  

Integrations 

  • Azure SSO 

Mobile 

  • Confirm/Cancel Appointments on App 
  • Displays scheduled appointments on App 
  • First Hour Queues show CLOSED Mobile 

Bug Fixes 

  • Misc Bug and Security fixes 

 

*To schedule your upgrade, click Schedule an Upgrade in the upper right hand corner.